Progeon offers functional solutions across industries, and vertical solutions that
are
industry specific.
Functional (horizontal) solutions |
Customer service |
Contact Centers for Sales, Service & Helpdesk,Customer Service for Telecom, Manufacturing, Distribution, Financial & Service industries |
Finance & Accounting |
Accounts Payable, Accounts Receivable, Collections & Credit Management, Billing & Invoicing, Fixed Assets, Intercompany, General Ledger, Finance Planning & Analysis |
HR Outsourcing |
Recruitment & Staffing Support, Workforce Deployment, HR Administration, Benefits Administration, HR Helpdesk |
Knowledge Services |
Credit Analysis, Equity Analysis, Economics Research, Industry & Company Analysis, Financial Planning & Accounting, Presentation Support, Analytics |
Order Management |
Quoting, Order Entry, Order Management, Expediting / Substitution, Contract Renewals & Management, Customer Support, Logistics Support, Returns Management |
Procurement |
e-Business Solutions, Tactical Procurement, Strategic Procurement, Compliance & Performance Management, Spend Analytics
|
Industry (vertical) solutions |
Banking
|
Retail Banking, Mortgages & Consumer Finance, Credit Cards, Cash Management & Treasury, Trade, Credit Administration
|
Capital Markets |
Broker-Dealers, Transfer Agency, Fund Administration, Custodian Services, Asset Management |
Communication Service Providers |
Service Assurance, Service / Order Fulfillment, Billing & Revenue Assurance, Data Cleansing & Validation, Content Development & Review. |
Hi Tech & Discrete Manufacturing (HTDM) |
Quoting & Demand Fulfillment , Material Planning & Sourcing, Master Data Management, Product Data Management, Mid Office Support, Customer Operations, Supply Chain & Logistics Support |
| Insurance |
Assurance, Life & Pensions, General, Property & Casualty, Life & Health, Revenue cycle management, Underwriting, Billing, Denial management, Claims adjudication, Customer service |
Healthcare & Lifesciences |
Scheduling, Registration, Charge capture & coding, Billing, Follow up, Customer service operations, Enrolment, Policy maintenance, Claims administration, Customer service, Collections
|
| Automotive and Aerospace |
Finance and Accounting, Analytics (FP&A), Expense Management Retail Services (Auto Finance, Aftermarket sales), Services (Warranty Management, After Sales Service), Indirect procurement (T&E, Spend Analytics), Order Management (Quote to Cash), HR services and CRM.
|
| Retail & CPG |
Store Solutions, Master Data Management, Supply Chain Solutions , Content Management, Analytics & Knowledge Solutions |
| Transportation & Services |
Customer Booking, Documentation (Bill of Lading, Delivery Order, Arrival Notices), Tariff filing, Contract maintenance, Claims Handling, Hazardous cargo approvals, Business system support/ helpdesk, Revenue Accounting, Reservation Services, Lost Baggage Handling, Customized procurement, Direct Marketing and Analytics. |
| Resources, Energy and Utility |
Mapping Services, Engineering Services, Expense Management, Industry specific - Finance and Accounting, Order Management, Knowledge Services & Analytics, HR Services, Customer Service. |
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